1. Prologue
  2. ML4/P1:  E-Governance- Models, Evolution, GIS-MIS Application
  3. ML3/P2: E-Technology in Aid of Farmers & extension services
  4. ML4/P3: E- Governance Applications in education, economy, health & policing
  5. ML4/P4: E-governance potential benefits and limitations


ML4/P1:  E-Governance- Models, Evolution, GIS-MIS Application

E-Governance Models and applications

  • Definition and Meaning of E-Governance
  • E-Governance: 5 Models by Arie Halachmi, US
  • Model #1: Broadcasting applications, Positive and Negative aspects
  • Model #2: Critical Flow Applications
  • Model #3: Comparative analysis Funding & its utility
  • Model #4: E-Advocacy Lobbying (2-way channel)
  • Model #5: Interactive Service (2-way channel)
  • Evolution Stages of E-Governance
  • ICT Tool Components of E-Governance
  • Three applications areas for E-Governance: (1) Internal office administration (2) Planning with GIS-MIS (3) service delivery.
  • Internal administration: NIC’s E-Office software and its modules for Unified Internal Messaging & calendar, E-filing, Financial management, Tour Approval & TA/DA bill settlement, Leave management, Performance appraisal of employees, Knowledge Management system, procurement, auctioning etc.
  • Definitions of Geographic information system (GIS), Management Information System (MIS), Enterprise Resources Planning (ERP) , Customer relationship management (CRM), Content Management System( CMS ) and their utilities in disaster management, agriculture, urban planning, natural resources.
  • Bhuvan Ganga – Monitoring  ganga pollution with help of ISRO and crowd sourcing
  • Mock Question – Climate change has made deep impacts on food production and occurrence of natural disasters. In this regard, examine the potential of GIS technology in building India’s resilience on both fronts
  • Mains Questions – (1) Discuss the importance of GIS in Disaster response and natural calamities. (200 words) (2) Analyze the role of geographic information system and management information system in efficient design and implementation of Government policies. (200 words)

Youtube Link: https://youtu.be/l5v5AK8hO8I

ML3/P2: E-Technology in Aid of Farmers & extension services

e-technology in aid of farmers

  • Mock Question for Mains: Discuss the significance of ICT / E-technology in expanding the reach of extension services to India farmers. (200 words)
  • Definition of Extension services
  • Delivery Channels for Extension services
  • E-technology in the aid of farmer – Input, Process, Output model
  • Soil Health card, E-Krishi Kiran, GIS-MIS in aid of Farmer
  • mKisan – USSD, SMS based portal, buying-selling of commodities, extension services
  • E-Mausam Krishi Sewa, Bhuvan Hailstorm App
  • E-technology for farmers by Private sector in Africa and Banglore
  • Land record upgradation by E-Dhara (Gujarat Revenue Department) and its benefits
  • Self-Study – E-governance not completely stopping corruption for GS4 why? Ans.value system, attitude, role of family-society. Ref Mrunal.org/ethics for more
  • Mock Question: “ICT application have vast potential to ensure more accountable, responsive and citizen friendly PRI.” Elucidate.
  • E-gram Civic Service Centre (CSC) and E-City project in Gujarat- their applications in rural and urban development.
  • Smart city: role of ICT in automation for Smart city manager and CEO
  • Case studies of ICT in Smart city – Dublin- Ireland, London
  • Mock Question: Socio-economic transformation of Rural India can’t be achieved without inculcating the sense of pride & volunteerism among its citizens. Discuss the importance of Sansad Adarsh Gram Yojana in this regard

Youtube Link: https://youtu.be/WD5c2lIOiOw

ML4/P3: E- Governance Applications in education, economy, health & policing


  • Mock Question: “ICT offers immense potential in improving the quality of education and skill training in India.” Elucidate with special reference to EDUSAT satellite (200 words)
  • E-Basta – E-Book Platform, PM Vidhya Laxmi portal, Digital Locker
  • Mock Question:- With special reference to GST, discuss the importance of ICT in seamless tax administration. (200 words)
  • GSTN Ltd and Infosys contract for providing IT infrastructure for GST implementation in next five years.
  • Usage of ICT in GST implementation and Tax Administration
  • E-Commerce: Definition, positive and negative points
  • E-Governance in Public Health: NEHA and Pharma Jan Samadhan
  • E-Governance in Policing: Khoya-Paya, Judicial Datagrid and Crime & Criminals Tracking Network and System (CCTNS)

Youtube Link: https://youtu.be/K_Axq2bQfZ8

ML4/P4: E-governance potential benefits and limitations

e-governance benefits and limitations

  • E-Governance Potential / Benefit: on internal administration, Administrative reformers, society at large, national economy at large and environment
  • E-governance limitations/challenges: connectivity, capital-finance, Connectivity, Content Development, Cyberlaws, Complaints redressal, lack of Utility Awareness among target group, changing the Babu Mindset
  • Recap of Digital India Mission
  • Mock Questions – (1) Discuss the importance of Digital India mission to bridge divide between India vs Bharat / Rural vs Urban India (2) To reap India’s demographic dividend, its existing society & economy must be transformed into digital empowered society and knowledge economy respectively. Discuss the significance of Digital India mission in this context.

Youtube Link: https://youtu.be/ogV1NopCiZg
Next Lecture: (GS2) Role of NGO, Civil Services.